Policyholders who value digital capabilities, diverse insurance policy options, and deep discounts on customer satisfaction and claims may consider Liberty Mutual as their company of choice. Power's score on satisfaction with auto and property claims, but it was lower than Liberty Mutual's score in the home insurance study. Liberty Mutual's life insurance options can be somewhat limited compared to many other life insurance companies. The final score takes into account these seven categories and reflects how close an insurance company is to the WalletHub definition of a 5-star insurer.
Key information can be found on the Liberty Mutual website quickly and easily, so you get the highest score in the transparency department. The Liberty Mutual NAIC number is not the same as the three-digit code assigned by each state's Department of Motor Vehicles. So, if you're disappointed with any element of Liberty Mutual's service, you can rest easy knowing that you have several options for filing a complaint. Liberty Mutual offers property and accident insurance, auto insurance, renters insurance and home insurance, as well as commercial and investment management insurance.
Liberty Mutual is so cheap because it offers a wide variety of discounts and is the sixth largest insurer by market share, helping Liberty Mutual to keep prices competitive. While it may be helpful to compare your quote with the national average cost of car insurance, keep in mind that your final quote may vary due to insurance qualifying factors, such as where you live, the type of car you drive, driving history, and more. One of the things that stands out about Liberty Mutual is the wide range of discounts, which can make it a competitive option for shoppers who are concerned about their budget. Liberty Mutual, according to Power's annual customer satisfaction studies, does not rank high in overall satisfaction or claim satisfaction.
For example, you should have Liberty Mutual update your mailing address or vehicle information if you are moving or buying a new car. In addition to the traditional coverage options offered by auto insurers (bodily injury, property damage, personal injury, medical payments, collisions, uninsured or underinsured drivers), Liberty Mutual offers a variety of additional coverage options.